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Plumbing

Poly-B replacement inBurnaby

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Burnaby's Poly-B sits in a fairly narrow band of the city, and knowing which side of it you're on saves you a call.

If your Burnaby home was built between roughly 1985 and 1997 — much of Edmonds, South Burnaby, parts of Lougheed and Government Road, and a substantial number of the townhouse complexes across the city — grey Poly-B is likely.

If you're in Burnaby Heights, Capitol Hill or Willingdon Heights, your house is probably too old for it. Those neighbourhoods are ⁨1940s–60s⁩, which means galvanized steel: rigid grey metal, threaded joints, pressure that has quietly declined for decades. Also worth replacing, for entirely different reasons.

If you're in a Metrotown or Brentwood tower from ⁨1995–2007⁩, the material to check for is Kitec — orange and blue with brass fittings.

Not sure? Photograph the pipe at your hot water tank and send it to 604-865-7979. Free identification, no visit, no sales call.

Burnaby · what’s specific here

Why this is different here

The townhouse dimension

This is the part specific to Burnaby, and it changes who makes the decision.

A large share of Burnaby's Poly-B is in townhouse complexes from the late 80s and 90s — and a townhouse complex is a strata. Which means Poly-B here frequently arrives not as a leak in one unit, but as a line item in a depreciation report or a letter from the strata's insurer.

Two models, and the difference is money:

Suite-by-suite. The strata approves a specification and owners replace individually over time. More flexible, full price per home, and it only produces a consistent building if the strata actually specifies the standard.

Coordinated complex-wide. Phased scheduling, staged shut-offs, one specification. Materially cheaper per home and considerably less disruptive than a decade of individual work — but it needs a council decision and a funding mechanism.

If your complex is weighing it, we'll attend a council meeting and explain the trade-offs without a quote attached. If it isn't discussing it and the depreciation report has flagged it, that's worth raising.

What replacement involves

Detached home ⁨$8,000–$18,000⁩ · Townhouse ⁨$6,000–$14,000⁩ · Condo suite ⁨$5,000–$12,000⁩

⚠️ When comparing quotes, ask four things: is the permit included, is drywall repair included and to what standard, is disposal included, and is it PEX or copper. Those four omissions are how a cheaper quote becomes a more expensive job.

The insurance position

Many BC insurers now restrict coverage, raise premiums or decline new policies on homes with Poly-B. It varies by insurer and it changes.

In a townhouse complex there's a second layer: the strata's insurer may raise it too, and a building-wide water damage claim history affects everyone's premium and deductible. That's often what finally moves a council to act.

We provide a written completion report, photographs and the permit record for your broker.

A plumbing permit must be obtained before a plumbing system is constructed, extended, altered, renewed, repaired or maintained. Clearing plugged soil or waste pipes and repairing water pipe leaks do not require a plumbing permit. Plumbing that has been installed, repaired, renewed or altered may not be put into use until a City plumbing inspector has inspected it. City of Burnaby: Burnaby Plumbing Bylaw 2000, Consolidated Bylaw No. 11148C

Source: City of Burnaby: Burnaby Plumbing Bylaw 2000, Consolidated Bylaw No. 11148C — https://bylaws.burnaby.ca/media/Consolidated/11148CC.pdf · checked 2026-09-11

Get a price

You’ll have the price in writing before we start.

Tell us what’s going on and we’ll come back with a number. It doesn’t move while we’re in your home.

No obligation. Emergencies answered around the clock.
  • Written quote before we start
  • $169/hr at any hour · no call-out fee
  • Permit included in the quote, not added afterward
  • Backed by our written workmanship guarantee
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