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Panther Plumbing van against the downtown Vancouver skyline at night
Burst pipe? No heat? We’re here.24/7 emergency line

When it breaks at 2am— Call Panther.

Plumbing, drainage, heating and gas for Vancouver’s core — dispatched from downtown, quoted before we start, guaranteed in writing.

Licensed & InsuredPeace of mind
60 Min ResponseDowntown guarantee
Upfront PricingNo surprises
60minDowntown response
6Cities covered
Licensed & insuredBritish Columbia · fully bonded
24/7, genuinelyWe answer the phone at 3am.
60-minute responseDowntown Vancouver, any hour
Workmanship guaranteePublished, in writing
What we do

Plumbing, drainage, heating and gas — one call covers it.

Six trades under one licence. If it carries water, gas or heat, it’s ours.

All services
All 52 services
The Panther Promise

The quote is the price. The time is the time.

Four commitments, written into every confirmation. Not a mission statement — the terms we work to.

On every confirmationBefore we start
Response window60 min downtown · 90 beyond
PriceItemised and fixed
Your techNamed before arrival
WorkmanshipGuaranteed in writing
01
Fastest response in the core

Based under the towers we serve, genuinely 24/7. The response promise is printed on your confirmation, not implied.

02
High-rise is home turf

Strata approvals, building shut-offs, suite-to-suite leaks, Kitec — handled fluently, with the paperwork your building manager expects.

03
The quote is the price

Itemised before we start. If the wall hides a surprise, we stop and re-quote — the job never expands mid-way.

04
Licensed, insured, guaranteed

Licensed and insured in British Columbia, gas work by certified fitters. The workmanship guarantee is published, in writing.

The branded Panther van under downtown glass at duskDowntown core · 2am call-out
Strata · Condos · High-rises

Most plumbers avoid tall buildings. We’re based under them.

Strata paperwork handled

Approvals, certificates of insurance, access windows, all coordinated with your property manager.

Shut-off protocol for occupied towers

Risers isolated, suites notified, water back on the schedule we posted in the lobby.

Kitec and Poly-B fluency

Assessment, remediation and the documentation your strata council and insurer will ask for.

How it works

Three steps. No mystery.

  1. 01
    Call or book online
    Answered by a person, day or night. Describe it, send a photo, get an arrival window.
  2. 02
    We arrive on the promise
    A licensed tech, on the clock we published. If we’re going to miss it, you get a text — not silence.
  3. 03
    Fixed, cleaned, guaranteed
    Itemised invoice, floor cleaner than we found it, workmanship guarantee in writing.

New name. Not new to this.

See the response promise

Panther is new; the crews aren’t. These are the numbers we’re prepared to put in writing.

Licensed & insured in British Columbia · Gas contractor licence LIC-00215637 · Licence numbers appear on every quote and invoice

30
Combined years on Metro Vancouver tools
24/7
365 days a year
60 min
Downtown response promise
100%
Workmanship guaranteed
Serving the core

Six cities, one downtown base.

Postal-code check

60 and 90-minute bands from the downtown base — timed from your call being answered, not from dispatch. Map data © OpenStreetMap.

VancouverWithin 60 minutes, 24/7
BurnabyWithin 90 minutes, 24/7
RichmondWithin 90 minutes, 24/7
CoquitlamWithin 90 minutes, 24/7
Port CoquitlamWithin 90 minutes, 24/7
New WestminsterWithin 90 minutes, 24/7
Neighbourhoods we cover
YaletownCoal HarbourWest EndKitsilanoMount PleasantOlympic VillageMetrotownBrentwoodStevestonBurquitlamSappertonAustin Heights

From Coal Harbour to Queensborough, Steveston to Westwood Plateau. Response times are targets, not guarantees — timed from your call being answered, not from dispatch.

Advice

Worth reading before something breaks.

All advice & cost guides
Emergency

Water where it shouldn’t be?

We answer at 3am. A licensed tech is dispatched from downtown — not a call centre taking a message for the morning.

60-minute downtown response, timed from your call
We talk you through the shut-off while the van is moving
Licensed and insured, with the quote in writing
Emergency line — 24/7604-865-7979
Answered by a person, not a queue
Dispatched from downtown across six cities
Free quote

Tell us what’s wrong. We’ll tell you what it costs.

A person — not a queue — reads this around the clock. If it can’t wait, skip the form and call.

The quote is the price — itemised, no mid-job expansion.
Emergencies answered around the clock, 365 days a year.
Licensed, insured and guaranteed — in writing.
What happens next
01
A licensed tech reads itNot a call centre, not a chatbot. Photos help us price it properly.
02
We call back within 15 minutesAny hour. You get a number, an arrival window, and the name of the tech.
03
The quote arrives in writingItemised and fixed. It is the price you pay unless you approve a change.
Prefer the phone?604-865-7979Answered by a licensed tech, not a call centre. Any hour, any day.
Right now60-min downtownDispatched, not queued
⁨Photos (optional)⁩⁨A photo often saves a visit. Pipe, fixture, or the damage. JPG, PNG or HEIC · under 10MB each⁩
⁨We’ll only use this to respond to your enquiry. We don’t sell or share it.⁩
⁨No obligation. Emergencies answered around the clock.⁩
Get a price

You’ll have the price in writing before we start.

Tell us what’s going on and we’ll come back with a number. It doesn’t move while we’re in your home.

No obligation. Emergencies answered around the clock.
  • Written quote before we start
  • $169/hr at any hour · no call-out fee
  • Permit included in the quote, not added afterward
  • Backed by our written workmanship guarantee
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